All prices in US Dollars. Maika Handworks accepts payment through PayPal Express, which will allow you to pay with either a credit card or with your own Paypal account. When checking out, you will be directed to a Paypal.com portal page where you will be asked to fill in your shipping and billing address. Please note that this is the same process for credit card payments, not just Paypal payments.
* SHIPPING POLICY *
* * *ATTENTION* * *
Due to COVID-19 there are not enough flights at the moment and all international air shipments are on a waiting list. ( We don't know how long it is going to take until the flights restart ). I keep accepting orders however the shipping process will start when the flights are back. If you are not in hurry and it's ok with you I will ship your order then.
Some European countries temporarily suspended the acceptance of international mail items. Please check with your local post office before placing an order. ( Any express shipping services are not available at the moment)
Thank you everyone for visiting my shop and considering shopping at this difficult times.
Please do understand Maika Handworks has no control of shipping once an order has been shipped also Maika Handworks is not responsible for lost packages or damaged during shipping. Once an order has been shipped and tracking details emailed to you, the post services are responsible for goods shipped. Please check with your local post office if you experience problems during shipping.
WORLDWIDE SHIPPING except South America. ( Air Mail via Japan Post. )
Usually delivery in :
About 10 to 20 days to US, Canada, Europe, Australia, New Zealand, Middle East and Asia.
In very few occasions it takes longer.
-Shipping cost by weight
-All the items will be shipped with a tracking number
Please allow Maika Handworks 1-3 business days to ship your order and send your tracking number. With the tracking number you can check if your parcel was lodged and when it has been delivered. Please wait 30 to 40 days since your order was lodged before reporting the package is missing.
尚、Maika Handworks では、お客様からオーダーいただいてから、発送まで１日から３日程お時間いただいておりますのでご了承ください。
FOR THOSE WHO ORDER BEFORE GOING ON VACATION, please place an order with enough time. If no one is home during business hours your package may end up at your local post office. If delivery is attempted but you are not home you will receive an ‘attempted delivery slip’ in your letterbox and an ‘attempted delivery email’ giving you instructions on where to go and collect your package.
And they will keep your package for few days to one week ONLY then ship it back to Thailand. If the post office returns the package because of ABSENCE, incorrect ,incomplete address the customer will have to pay the second shipping fee.
TO AVOID A FAILED DELIVERY ATTEMPT please use an address where someone can sign for your package during business hours (ie. a business address). If you don't receive your package after 30 days, please check the tracking number and if it was already shipped once make sure to contact your local post office.
SIGNATURE REQUIRED for tracking purposes a signature is required on delivery for domestic and international shipping.
*** Express shipping is available at an extra cost. Please contact me. ***
CUSTOMS/IMPORT TAXES FOR INTERNATIONAL ORDERS
All international customers are responsible for the customs rates within their own country. For further information, please contact your local customs office.
All purchases are final. I do not accept any cancellation, returns and do not exchange overseas orders. I do my best to describe each item and take clear photographs and I am checking carefully each item and personally packing your order and completing all the shipping process by myself . Please make sure the written size fits you and the color is correct before purchasing. If you are unsure about something (any little thing) please send me a message before place an order. I will be happy to answer them all.
Damaged item can be exchanged. Please take a photo of the damaged part and send it to me with a message within 3 days after you receive the package.
〒248-0014 神奈川県鎌倉市由比ガ浜2-4-27 メゾンマキ202
About Vintage Items:
Vintage fabrics should be considered as having been worn previously, unless specifically stated otherwise. Areas of acceptable discoloration, snags, and permanent creases and wrinkles are all considered to be part of the intrinsic value of the fabric and are not considered flaws.
About Natural Color Dye Items:
Natural color dye items may have uneven fabric dye. It is considered as the original taste of hand works.
About Discount Coupon:
Please note that discount coupon can not be used with other coupons neither for the sale items.
Please contact me by e-mail.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name and email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Maika Handworks may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
202 Maison Maki
This document was last updated on Jan 13, 2020